71com Privacy Policy
Protecting your personal information is our top priority. This document explains in detail how 71com collects, uses, and stores your information.
Introduction
71com ("we", "us", or "platform") is an online betting and casino platform operating for users in Bangladesh. When you register on our website 71com.lat or use our services, we collect certain personal information from you.
This privacy policy explains what types of information 71com collects, why it collects them, how it uses them, and what steps we take to protect your information. We encourage you to read this policy carefully. By using our platform, you consent to all the terms of this policy.
If you disagree with any part of this privacy policy, please refrain from using our platform's services and contact us.
What Information We Collect
1.1 Personally Identifiable Information
During the registration process and account management, 71com may collect the following information:
- Full name and date of birth
- Email address
- National ID card or passport number (for identity verification)
- Current address
- Payment information (bKash, Nagad, Rocket, Upay account numbers or bank account details)
- Username and encrypted password
1.2 Automatically Collected Information
When you use our website, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Log data related to page visits, session duration, and click paths
- Information obtained from cookies and similar tracking technologies
- Transaction history and records of gaming activity
- Device identifier information
1.3 Verification Documents
As part of the Know Your Customer (KYC) process, in certain circumstances we may collect copies of government-issued identity documents or proof of address to confirm your identity and address.
Purpose of Information Use
71com uses the information collected from you for the following legitimate purposes:
2.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Ensuring VIP program benefits
- Delivering gaming and betting services
2.2 Security and Compliance
- Preventing account fraud and unauthorized access
- Implementing responsible gaming policies and verifying 21+ age requirement
- Complying with anti-money laundering (AML) regulations
- Maintaining records for dispute resolution
2.3 Communication and Support
- Sending important account-related notifications
- Providing 24/7 live chat support
- Assisting with technical issue resolution
- Sending promotional information with user consent
2.4 Platform Development
- Analyzing and improving the user experience
- Research for developing new products and services
- Identifying and resolving technical errors
Data Storage and Security
3.1 Security Measures
71com follows industry-standard technical measures to protect your personal information. We use:
- SSL (Secure Socket Layer) encryption technology — all data transfers between the website and servers are secured
- Access controls — only authorized staff can view your sensitive information
- Regular security audits and vulnerability testing
- Two-factor authentication
- Encrypted database storage
3.2 Data Retention Period
We retain your personal information for as long as your account remains active or as necessary to provide our services. Even after an account is closed, we may retain information for the following reasons:
- Fulfilling legal obligations
- Dispute resolution and fraud prevention
- Meeting regulatory authority requirements
Once the minimum retention period required by applicable laws and regulations has passed, we securely delete or anonymize your information.
3.3 Response to Data Breaches
If a data breach occurs that poses a risk to your rights or freedoms, we will notify the relevant authorities in accordance with applicable law and inform affected users directly.
Sharing Information with Third Parties
71com never sells, rents, or transfers your personal information to unauthorized third parties. Information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third parties for the following purposes:
- Payment processing (bKash, Nagad, Rocket, Upay and banking partners)
- Identity and age verification services
- Game software providers (established suppliers such as Pragmatic Play, Spribe, JILI, PG Soft)
- Technical infrastructure and hosting services
- Fraud prevention and security services
These partners receive only the information necessary to provide the specific service, and we have strict confidentiality agreements with them.
4.2 Legal Obligations
We may be required to disclose your information pursuant to court orders, government investigations, lawful requests from law enforcement agencies, or as part of a legal process. In such cases, we will always comply with applicable law and will endeavor to protect your interests to the extent possible.
4.3 Business Restructuring
In the event of a merger, acquisition, or asset sale, your information may be transferred. If such a change occurs, we will notify you in advance and ensure that your information continues to be handled to the same privacy standards.
Cookies and Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small text files that your browser stores on your device. 71com uses cookies for the following purposes:
- Essential cookies: These are necessary for maintaining login sessions, ensuring security, and operating basic functionality.
- Analytics cookies: These collect website usage statistics to help improve services.
- Functional cookies: These remember your language and betting preferences.
- Performance cookies: These monitor page loading speed and technical performance.
5.2 Cookie Controls
You can disable non-essential cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of our platform.
Your Rights Regarding Your Information
As a user of 71com, you have the following rights regarding your own personal information:
6.1 Right to Access Information
You may request from us at any time to find out what information we have collected and stored about you.
6.2 Right to Correct Information
If any information stored in your account is inaccurate or incomplete, you may request that it be corrected. We will make the necessary changes as quickly as possible.
6.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or security requirements.
6.4 Right to Object to Processing
You may object to the use of your information for specific purposes, particularly for marketing communications. In such cases, we will act on your request without delay.
6.5 How to Exercise Your Rights
To exercise any of the above rights, contact us by email. We will endeavor to respond within 30 business days after verifying your identity.
Marketing Communications
With your consent, 71com may email you about new bonus offers, promotions, and important platform updates.
You may unsubscribe from marketing emails at any time. Each marketing email includes an unsubscribe option at the bottom. Even if you opt out of marketing communications, you will continue to receive important account notifications, transaction confirmations, and security alerts, as these are an essential part of our service.
Protection of Minors
71com is a platform operated exclusively for individuals aged 21 and above. We do not knowingly collect personal information from any minor.
We implement age verification steps during the registration process. If we become aware that information from an underage person has been collected by mistake, we will close that account immediately and delete all associated information.
A note to parents — please monitor your child's internet use and use parental control software to prevent access to gambling sites.
Policy Changes and Updates
71com reserves the right to update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will change.
For significant changes, we will notify you by email. Continuing to use our platform after any changes means you have agreed to the updated privacy policy.
We recommend that you visit this page regularly and stay aware of any changes to the policy.
Contact Us
Contact us for any questions, concerns, or to exercise your data rights regarding this privacy policy:
We typically respond within 2 business days. For urgent matters, immediate assistance is available via live chat.