All your questions about 71com answered
From opening an account to claiming bonuses, deposits and withdrawals, and responsible gaming — find straightforward answers to all the important questions about 71com right here.
71com is committed to giving Bangladeshi players the best online betting experience. On this FAQ page we have compiled the most common questions about using our platform — you will find detailed information on account registration, depositing via bKash or Nagad, cricket betting, slots, bonus terms, and safe gaming guidelines. If you cannot find what you are looking for, our 24/7 live chat support is always ready.
Account and Registration
To register an account at 71com, you need your full name, an active mobile number, an email address, and a strong password. The registration process is done entirely online and your account will be active within just a few minutes. Provide accurate information to avoid any issues during future verification and withdrawals.
71com is only for people aged 21 and above. Registration by minors is strictly prohibited. The platform believes in responsible gaming and follows a strict policy on age verification. If any user is found to be under 21, their account will be suspended immediately.
No, each person may only hold one 71com account. Creating multiple accounts is strictly prohibited and is a violation of our terms and conditions. If multiple accounts are detected, all accounts may be suspended and any accumulated bonuses may be cancelled. Contact our support team if you have any issues.
If you forget your password, click the "Forgot password?" option on the login page and enter your registered mobile number or email. A verification code will be sent to you, which you can use to set a new password. If you have trouble completing the process, contact our 24/7 live chat support.
Yes, KYC verification may be required at 71com to maintain a safe and secure platform, especially for large withdrawals. A copy of your national ID card or passport may be requested to confirm your identity. This helps ensure the protection and security of your account.
Deposits and Withdrawals
Deposits from bKash to 71com are generally processed instantly. In most cases the deposit amount is reflected in your account within a few minutes. There may be a slight delay during busy periods or due to network issues. If the balance does not appear within 15 minutes, contact live chat with your deposit reference number.
The minimum deposit amount at 71com is ৳300, which applies to all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer alike. The minimum withdrawal amount is ৳800. These limits are set to be convenient for players so that you can start playing even on a small budget.
Yes, Nagad is one of the supported payment methods at 71com. Deposits can be made easily via the Nagad app or USSD code. The minimum deposit amount is ৳300 and processing time is generally instant. When depositing, use the correct merchant number and reference code found on our deposit page.
Withdrawal requests at 71com are generally processed within 5 to 30 minutes. Withdrawals via mobile banking methods such as bKash, Nagad, Rocket, and Upay are the fastest. Bank transfers may take a little longer. The process is fastest when all details are correct and the account has been verified.
71com does not charge any additional fees of its own on deposits or withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges. Bank fees set by your bank will apply to bank transfers. Check your payment provider's terms for details.
Yes, both Rocket and Upay are supported deposit and withdrawal methods at 71com. When withdrawing, enter your registered Rocket or Upay number correctly. The minimum withdrawal amount is ৳800 and processing time is generally within 5 to 30 minutes. Our support team is available 24/7 for any issues.
Games and How to Play
To bet on BPL matches, log in to your account and go to the cricket section. Select a BPL match from the match list and choose your preferred market, such as match winner, toss, or run total. Enter your bet amount and confirm. You can also bet on BPL matches in progress via the live betting option.
Yes, 71com is fully mobile-friendly. The site can be accessed from any smartphone browser — no separate app download is needed. All games including cricket betting, slots, and live casino run smoothly on mobile. Both Android and iOS devices are fully supported.
RTP, or Return to Player, is a statistical percentage that indicates how much money a game returns on average over the long term. For example, if a game has an RTP of 95%, it theoretically returns an average of 95 per every 100 wagered — but this is an average across millions of spins, not a guarantee for any individual session. All games at 71com follow fair play principles.
Yes, 71com's live casino section features games from leading providers such as Evolution Gaming and Ezugi, where real dealers deal cards on live camera. You can participate in roulette, blackjack, and baccarat in real time. A good internet connection will make the gaming experience even smoother.
Aviator is a crash-style game by Spribe where a plane takes off and a multiplier keeps rising. The plane can crash at any moment — cashing out before it crashes secures your win, while failing to do so means losing your bet. This game depends on strategy and timing, and you should play with your risk level in mind.
Bonuses and Promotions
Newly registered players at 71com receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. That means if you deposit ৳1,000, you receive an extra ৳1,200. The bonus is added to your account automatically. To withdraw the bonus, you must complete a wagering requirement of 10 times the total amount (deposit plus bonus).
A wagering requirement is the multiplier that tells you how many times you must bet the bonus amount before you can withdraw it. The wagering requirement for the 71com welcome bonus is 10x. For example, if your bonus is ৳2,000, you will need to place a total of ৳20,000 in bets before the bonus becomes withdrawable. It is best to read the terms and conditions before claiming.
You join the 71com VIP program automatically — no separate application is needed. Through regular play you can move up from Bronze to Silver, Gold, Platinum, and the highest level, Diamond. Weekly cashback increases at each level — starting at 0.2% at Bronze and going up to 0.8% at Diamond.
VIP members receive cashback on their net losses each week. The cashback rate depends on your VIP level — 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and 0.8% at Diamond. Cashback is generally added to your account automatically on a set day each week.
No, immediate withdrawal is not possible after claiming a bonus. You can only withdraw the bonus balance after completing the required wagering requirement (10x). However, your own deposited funds (excluding the bonus) can be withdrawn at any time — the condition applies only to the bonus funds.
Security and Responsible Gaming
Yes, 71com uses SSL encryption technology to keep all data secure. Your personal information and financial transactions are fully encrypted and are never shared with third parties. You can find full details on our privacy policy page. We are committed to operating a reliable and secure platform.
71com gives the highest priority to responsible gaming. Players can set their own deposit limits, temporarily close their account for a set period, or opt for self-exclusion. If you feel that your play is getting out of control, please let our support team know.
To apply for self-exclusion, contact our 24/7 live chat support or email [email protected]. You can request to close your account for a set period (such as 30 days, 6 months, or permanently). During this period you will not be able to log in and you will not receive any marketing messages.
If you think your account has been accessed without your permission, change your password immediately and report it via live chat or to [email protected]. We will temporarily freeze the account and investigate. Use a strong password and never share it with anyone to keep your account secure.
The 71com support team provides assistance in Bengali 24 hours a day, 7 days a week. There are two ways to get in touch — first, click the live chat button at the bottom right of the site for instant help; second, you can send a detailed question to [email protected]. A quick response is available through both channels.
Still have questions? Get in touch with support
Our Bengali-speaking support team is available 24/7. Get instant help via live chat or send us a detailed message by email.
Live Chat
Click the live chat button from any page on the site. Get instant support in Bengali.
Email Support
For detailed questions, write to [email protected]. You will receive a reply as quickly as possible.
Service Hours
Live chat and email support are available 24 hours a day, 7 days a week — Bangladesh Standard Time (BST).